Click & collect services are currently available from all our library locations at during normal branch opening hours.
1. Place a hold: To access Click & Collect, all you need to do is place your holds by calling your branch or place your holds online and select the branch you want to pick your items up from as normal. Once the items are available, you will be notified by email or SMS that they are ready to be picked up!
2. Collect: Simply visit your branch during current opening hours, to pick up your holds.
3. When you arrive: We ask that when you arrive at the library, to please follow directional signage, maintain hand hygiene, respiratory hygiene, physical distancing of at least 1.5 metres and if you are not well, please stay at home. A staff member will greet you at the entry and you will be asked to read aloud your library membership number and to wait at the entry while your order is being prepared. A staff member will place your order on a desk at the front entry for you to take home. You can also bring in items you would like to return and you can also bring your returns and place them in the library returns chute.