Library Policies

Click here to view Library Use Terms and Conditions.

Click here to view Photo Consent and Publicity Release Form. 

If you move or update any of your contact details—such as your address, name, phone number, or email—please let us know so we can keep your information up to date. You can reach us by email on our Contact page, call us at 1800 44 6954, or visit your local library branch.

If you return a library item damaged or if an item is lost, a fee may be charged. For more details, please click here.

If you are under 18 years of age, unless living independently, you’ll need someone to sign on as your guarantor. A guarantor is responsible for the suitability of items accessed by a member under 18 and any library fees they may incur, such as lost or damaged items. Click here for more information.

In some circumstances, people visiting Bass Coast, Baw Baw, Cardinia and South Gippsland Shires or who are unable to meet the membership conditions may be granted a temporary membership. Temporary memberships are valid for six months. Temporary members may borrow up to three items at a time.

Myli – My Community Library is committed to the safety and wellbeing of all children and young people. Click on the following link to view a copy of our Child Safety Policy.

As Myli – My Community Library is committed to the safety and wellbeing of all children and young people, live chat is available to any person requiring assistance from the library. Please be aware we ask qualifying questions to establish your identity before providing details of your library account. We will ensure appropriate security and data handling measures for any information provided to us. For more information see our privacy policy. 

The Library is bound by a privacy policy and treats its member’s personal information in a confidential manner. A member will be given a copy of the policy on request and may also view any personal information the library holds about them. For more information see our privacy policy. 

We have an Internet Access Policy, Internet PC Conditions of Use, and Wireless Internet Conditions of Use. To request a copy of these policies please contact us.

CCTV surveillance cameras are in place at certain libraries. To view a copy of our Surveillance Camera Policy please click here.

Volunteers play an important role within our libraries and we aim to provide meaningful work and an inclusive, fair and welcoming experience. To request a copy of our Volunteer Policies please contact us.

The Collection Development Policy is a dynamic document that outlines collection building principles, strategies and guidelines for the purpose, content, growth, and development of Myli – My Community Library Ltd (Myli) collection. The Collection Development Policy is reviewed regularly to ensure it remains current. This policy is relevant to all Myli branch libraries, staff, and patrons.

Myli acknowledges the Gunaikurnai, Bunurong and Wurundjeri peoples as the traditional custodians of the land on which our services are located. We recognise that Aboriginal and Torres Strait Islander peoples are these lands’ first story tellers and that there is so much more we can learn from First Nations cultures.